We understand that Internet security is very important to our customers. Although we cannot guarantee absolute confidentiality of data transmitted over the Internet, we encrypt all data transmissions between your computer and our data center using the strongest-available industry-standard SSL protocols. Your messages to us are not decrypted until they are inside our firewall.

Security Requirements

Password Security

It is a good additional security measure to change your password frequently by logging into Fleet Commander® Online and using the "Change Password" form on the site. Also, if you forget your password, you may call us at 1-800-987-6591.

Automatic Log Out

After fifteen minutes of inactivity, we will terminate your secured session for you. If your session is terminated before you have completed your activity, simply return to the "Login" page and start over. When you have finished your session, be sure to log out by clicking the "Log Out" button located within Fleet Commander® Online. It is also a good idea to close your browser after you log out and clear your browser history occasionally to ensure that your information is cleared from your browser's memory.

Software Requirements*

Adobe® Acrobat® ReaderTM 4.0 (or higher)

With Adobe Acrobat Reader, you can download, view, print, and save your statements in their original Portable Document Format (PDF).
  Get Adobe Reader logo Documents are in Adobe Acrobat .PDF format. You can download the Adobe Acrobat Reader software for free from the Adobe Systems web site by clicking on the graphic image to the left.
Please note that Windows is the only operating system that we support.
* The above link will take you to a third party site. U.S. Bank is not responsible for the content, products, or services provided by third parties, and does not guarantee the accuracy of information contained in those sites. Please also note that third party sites may have privacy and information security policies that differ from U.S. Bank.

Internet Requirements

Internet Speed

To achieve satisfactory performance an internet speed greater than 5 megabits (Mbps) is required.